IT & Cloud Practitioner Level 3 is designed for individualsworking with IT, cloud and telecommunications systems. Thisrole involves maintaining, troubleshooting, and optimising ITinfrastructure to support organisational goals. The role helpsensure efficient system performance, enhance user productivity,and address technical challenges effectively.
IT & Cloud Practitioners play a vital role in maintaining and optimising the computer and communication
systems used by organisations. These systems power operations and support decision-making, ensuring
businesses run smoothly and securely.
They use infrastructure management tools to automate key tasks, including provisioning, testing,
deployment, and monitoring of IT and telecommunications components.
Our apprenticeship is designed to equip individuals with the knowledge and skills to ensure the efficient operation and management of IT and telecommunications infrastructure, including hardware, software, networks, data storage and cloud services.
Network Support First-line
Support
IT Support Officer
Cloud Technician
Cyber Technician
Security Support
- Professional Practice, Communication & Documentation
- Hardware, Operating Systems & Software Support
- Networking Fundamentals & Infrastructure
- Networking Fundamentals & Infrastructure II
- Diagnostics, Maintenance & Resilience
- Diagnostics, Maintenance & Resilience II
- Cloud, Virtualisation & Infrastructure Services
- Cloud, Virtualisation & Infrastructure Services II
- Security, Data & Database Fundamentals
- Security, Data & Database Fundamentals II
- Automation, Scripting & Coding
