Apprenticeship Courses

Digital, IT & Data

Data Technician Level 3

Data Technicians secure, structure, and analyse data using fundamental methods, found in all sectors where data is generated or processed, including finance, retail, education, health, media, manufacturing, and hospitality.

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Digital Support Technician Level 3

Digital Support Technicians provide technical assistance and support to users, troubleshooting issues, maintaining digital systems, and ensuring smooth operations in various digital environments.

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Information Communications Technician Level 3

The primary role of an Information Communications Technician is to deliver the efficient operation and control of IT within an organisation. Technicians will often respond to support queries as well as maintain all support systems.

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IT Solutions Technician Level 3


The primary role of an IT Solutions Technician is to ensure the efficient operation and management of IT systems within an organization. Technicians will often respond to support queries, provide technical assistance, and maintain IT solutions to meet the organization's needs.

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Multi-channel Marketer Level 3

As part of the Marketing team the multi-channel marketers will contribute to the implementation of the Marketing strategy and plans. They will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the Marketing function and activities of the company.

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Marketing Executive Level 4

A Marketing Executive will contribute to the implementation of the Marketing strategy and plans. They will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the Marketing function and activities of the company.

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Content Creator Level 3
A Content Creator will contribute to the implementation of the content strategy and plans. They will be responsible for delivering day-to-day content creation and management across a multitude of platforms, channels, and systems that are essential to the content development and marketing activities of the company.

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Professional Services

Customer Service Specialist Level 3

A customer service specialist provides direct support for complex or technical customer requests, complaints, and queries across all sectors and organization types.

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Business Administrator Level 3

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

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Team Leading Level 3

A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.

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Operations / Departmental Manager Level 5

An operations or departmental manager oversees teams and projects, achieving goals and objectives aligned with the organization’s strategy, and reporting to higher-level managers or business owners.

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