IT Solutions Technician
Overview:
A Level 3 IT Solutions Technician course is designed for individuals seeking to develop, implement, and maintain IT solutions. The role involves solving technical challenges and improving existing functionality to achieve measurable business efficiencies. Participants will learn to identify root causes, consider alternatives, and design solutions that integrate seamlessly with existing systems, addressing both technical and organisational needs.
What does a IT Technician do?
This program is perfect for aspiring IT solutions technicians, career changers or students looking to gain practical experience in IT solutions development. It helps beginners understand the full solutions lifecycle, from requirements gathering to testing, implementation, and ongoing support. By working on real-world challenges, participants will develop critical skills in software, hardware, and system design.
Job titles include:
- Junior devops engineer
- Junior IT support technician
- Junior IT systems support
- Junior database technician
- IT Support Officer
- Junior applications support
- Network Support Officer
- Junior database technician
Duties include:
- Work within a structured role and defined processes to effectively contribute to solutions development projects.
- Apply prioritisation methodologies to manage workloads, ensuring tasks and projects are completed on time.
- Research existing systems and contribute technically to design and implement tested solutions that meet business and project needs.
- Test solutions thoroughly, apply security measures, manage data securely, and stay updated with technological developments to enhance skills and career growth.
Your apprenticeship journey
- Month 1: ITST Role, CPD, Communication & Stakeholders - (ITST)
- Month 2: Policy & Legislation -
- Months 3: IoT & AI
- Months 4: Security
- Months 5 & 6: Project Management & Solutions Lifecycle
- Month 7: Hardware, Backup & Storage
- Month 8: Software
- Months 9 & 10: Principles Of Networking
- Months 11: Networks
- Months 12: Data
- Month 13: Maintenance & Resilience
- Month 14: Diagnostics & Problem Solving
- Month 15: Cloud & Virtualisation
- End Point Assessment Methods
- Portfolio of Evidence
- Project Report with Questioning
- Professional Discussion
- Achievement of apprenticeship